We collected the most common questions so you can find all the important information in one place — from ordering to delivery.
Preparing the data…
Contact us
Have a question? Send us a message and our team will reply within 24 hours on business days.
Matusz-Vad primarily serves restaurants, hotels, catering companies, institutional and commercial kitchens, event venues and other hospitality businesses.
Yes. New restaurants, hotels, snack bars, catering companies and other hospitality businesses can also apply for a business account.
Yes. The exact storage condition, pack size and product specification are shown on the individual product page.
The individual product page contains the product name, pack size, storage condition, price, country-of-origin information and other available product details.
Product images may be for illustrative purposes only. The manufacturer may change the packaging or appearance, so the delivered product packaging may differ from the image shown in the webshop.
Yes. For food-safety, allergen, ingredient or usage documentation, please contact your sales representative or our order management team.
The exact best-before or use-by date is stated on the packaging of the delivered product and is also shown on the invoice.
The Chef Inspiráció blog features recipes, ingredient ideas and professional content related to the hospitality industry.
Yes, but retail purchases are handled through a separate online store. For home use, products can be ordered from the Gourmet Market range. The Matusz-Vad business webshop is designed for HoReCa and other business partners.
Our range includes, among others, fresh and frozen meats, poultry, game products, fish and seafood, vegetables, fruit, potatoes, dairy products, cheeses, bakery products, desserts, pasta, convenience products, appetisers, ready meals and vegan products. The current assortment is available in our online store.
The webshop categories, search function, the “New Products” page and our current catalogues help you browse the available range.
The country of origin is shown on the individual product page where this information is available.
First, check the product page and the product packaging. For questions related to special diets, allergens or ingredients, please request the exact product specification from our colleagues before placing your order. The current information provided by the manufacturer on the packaging is considered authoritative.
Yes. HACCP certificates, HACCP manuals and halal documentation related to several Matusz-Vad locations are available on our website.
Yes. Our sales representatives, order management colleagues and professional content can help you choose the appropriate pack size, product type and method of use.
The Matusz-Vad demonstration kitchen can be used for group product demonstrations, training, test cooking, recipe testing and food photography. The terms and availability of demonstrations and programmes must be agreed in advance.
